Guest WiFi Guildford & Surrey
Guest WiFi and business WiFi for your premises
We design, install and manage guest WiFi for cafes, hotels, clinics and offices in Guildford. Visitors get a branded login page on a network kept apart from yours.
The basics
What is guest WiFi?
Guest WiFi gives customers, patients and visitors a network kept apart from your business systems. Guest devices sit on their own VLAN, and firewall rules stop them from reaching your card machines, PCs, printers, file shares and other office kit.
We add a branded login page, content filtering and speed caps. Guildford cafes, hotels and clinics use it so they never have to share the staff password.
Guest WiFi in Guildford & Surrey
Guest and staff WiFi, fully managed
We plan, fit and run the WiFi your guests log in to and the WiFi your team works on, as one managed service with one number to call.
Built for visitors
Separate, branded guest WiFi
Each guest sees a splash page in your colours with your terms of use, then joins a network that cannot see your business devices. You choose how they sign in, and we set limits so your own work keeps priority on the line.
- Guest devices on a separate VLAN with firewall rules
- A captive portal splash page with your logo, colours and terms of use
- Email, social login, voucher or one-tap sign-in
- Content filtering and per-user speed limits
Fully managed for you
Survey, install and monitoring
We measure signal room by room before placing each access point, then mount, configure and test them. Guildford IT Support monitors the access points afterwards, so we often see a unit go offline before you do.
- Wi-Fi survey of every room before we quote
- Written design with access points and price
- Splash page, vouchers and coverage checked on install
- Staff WiFi run from the same monitored system
Why it matters in Guildford
Keep your Guildford guests connected
High Street shoppers look for WiFi while they wait. Hotels near the station fill up on show nights. Patients wait in Burpham and Merrow clinics. Many High Street premises are listed, with thick walls that soak up signal, so we survey before fitting anything.
Guest WiFi helps you:
- Keep strangers off your tills and PCs
- Stop heavy users slowing the room
- Retire the password sign by the till
- Record consent for marketing sign-ups
- Get signal past thick listed walls
Frequently asked questions
Guest WiFi questions, answered
How much does guest WiFi cost?
The price depends on how many access points your premises need, how the building is laid out and which portal features you want. We quote in writing after a Wi-Fi survey, listing the equipment and the monthly service.
Can guests on our WiFi see our business devices?
No. Guest devices join a separate VLAN, and firewall rules stop them reaching your card machines, PCs, printers and shared drives. Guests and staff can share one broadband line or leased line, with a ceiling on the guest side so your work keeps priority.
What is a captive portal?
It is the login page a guest sees before the WiFi connects them. We brand it with your logo and terms of use. Guests sign in with an email address, a social account, a voucher code or a single tap.
Can we build a marketing list under UK GDPR?
You can, if you collect consent properly. Leave the marketing box unticked, keep it separate from the terms and link it to your privacy notice. The portal logs each opt-in. Ask your data protection adviser to check the wording.
Why does WiFi struggle in listed buildings?
Old brick, stone and timber walls soak up signal, and many High Street premises run deep from the shopfront to the back rooms. One router by the till rarely covers the lot. A Wi-Fi survey measures each room first.
Can we limit how much bandwidth each guest uses?
Yes. Each guest device gets a speed cap and the guest network gets a ceiling, so card payments, calls and staff systems keep the capacity they need. We can also set session time limits on the guest side.
What does content filtering block?
We block adult, illegal and malware sites on the guest network. That protects your name when children browse in cafes or patients wait in clinic waiting rooms.
Can visiting clients get time-limited access?
Yes. Voucher codes can expire after a stay, a meeting or a set time, which suits meeting rooms on Surrey Research Park and hotel guests.
Do you support the WiFi after installation?
Yes. We monitor your access points and guest network. Changes such as a new splash page, fresh vouchers or an extra access point go through our helpdesk, Monday to Friday, 8am to 5pm.
Other questions
Can't find what you're looking for? Contact us and our team will be happy to help.
Accredited IT support, independently certified.
Get in touch
Get guest WiFi in Guildford
Book a Wi-Fi survey and we'll test the signal in every room, watch how your staff and visitors use the space, then send you a written network design with the price. Call 01483 310150 or email hello@guildforditsupport.uk.
Book a Wi-Fi Survey