Question 1

How quickly will you reply to my enquiry?

Accepted Answer

Within 24 hours. An engineer answers every form and email enquiry in that time. To talk it through sooner, call 01483 310150 between 8am and 5pm, Monday to Friday.

Question 2

What are your support hours?

Accepted Answer

The helpdesk is open Monday to Friday, 8am to 5pm. Proactive monitoring turns alerts from your systems into tickets, and our engineers handle those tickets in order of priority.

Question 3

Do I need to be in Guildford to use your IT support?

Accepted Answer

No. We fix most issues remotely, which lets us support businesses anywhere in the UK. Engineers come on site around Guildford, including Woking, Godalming and Cranleigh, when a job needs someone at the hardware.

Question 4

Is the IT review free?

Accepted Answer

Yes, and it carries no obligation. We check your devices, user accounts, licences and backups, write up the risks we find, then send you a plan with a fixed monthly price.

Contact Us

1 Farnham Road, Guildford, GU2 4RG

Let's Talk About Your IT Needs