What Is Microsoft Teams for Business?
Microsoft Teams is the cloud-based, all-in-one business tool that combines instant messaging, video conferencing, file sharing, and phone system capabilities in a single platform. Powered by Microsoft 365 Business, Teams enables your organisation to make and receive calls, host seamless video calls, and collaborate efficiently whether your team is in the office or remote.
Our Microsoft Teams Phone service integrates the full power of Teams with advanced call management features like call queues, auto attendants, and call routing to streamline your business communications and help your business grow.
Microsoft Teams is a comprehensive communications and collaboration platform that brings together chat, meetings, calls, and apps — all accessible via the Teams app on desktop or mobile devices. With a Teams Phone license, users unlock key calling capabilities that allow both internal and external calls.
Whether you’re using Teams Phone Standard, Teams Premium, or other Teams calling plans, your business gains access to a cost-effective solution for a modern phone system built for flexibility and scalability.
Benefits of Microsoft Teams Calling
Choosing Microsoft Teams Calling delivers multiple benefits for small businesses and enterprises alike:
✓ A single platform for phone calls, chat, video conferencing, and collaboration.
✓ Flexible calling plans including Microsoft Teams Calling Plans, Direct Routing, and Operator Connect to suit your needs.
✓ Advanced features such as call recording, call queues, auto attendants, and call routing control systems.
✓ Ability to make and receive calls on preferred desk phones, mobile devices, or the Teams app.
✓ Scalable per user or per user month licensing options, including annual subscriptions.
✓ Seamless integration with other Microsoft 365 business apps and business tools to improve workflow automation and team productivity.
✓ Enhanced call quality over a stable internet connection, optimised for calling minutes within your country zone.
All-in-One Collaboration Platform
The Teams app unifies your team’s communication and collaboration by offering:
✓ Real-time instant messaging and group chat to keep teams connected.
✓ Secure file sharing integrated with Microsoft 365 apps like OneDrive and SharePoint.
✓ HD video conferencing and video calls for dynamic meetings.
✓ Task and project management tools with workflow automation to simplify operations.
✓ Support for multiple users simultaneously collaborating, both internal and external calls supported.
How Microsoft Teams Works with Our VoIP Phone System
Our Teams Phone solution extends Microsoft Teams with a powerful phone system.This cloud-based approach reduces your reliance on traditional PSTN phone systems and legacy phone lines, providing a future-proof, scalable communication solution. It includes:
Full calling features to receive voice and make calls anywhere using your mobile device, desktop, or desk phones.
Access to the Teams admin center for easy management of phone licenses, users, and calling minutes.
Options for direct routing and operator connect to connect your existing telecom infrastructure seamlessly.
Advanced management features including call queues, auto attendants, call routing, and call recording.
Easy integration with workflow automation tools and other business tools to enhance productivity.
Integration Benefits
Microsoft Teams integrates effortlessly with your existing business tools and systems, including:
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Outlook for calendar syncing and scheduling Teams meetings and video conferencing.
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SharePoint and OneDrive for seamless file sharing and document collaboration.
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Popular CRM platforms to log business calls and interactions, improving customer management.
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The new Microsoft 365 Copilot to assist with AI-powered workflow automation within Teams.
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Other Microsoft 365 apps like Excel, Word, and PowerPoint for a fully integrated business communications experience.
This level of integration helps reduce manual tasks, improve team collaboration, and enable your business to serve customers more effectively.
Security & Reliability
With Microsoft Teams, your communications are protected by enterprise-grade security:
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End-to-end encryption for all calls, chat, and video conferencing.
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Compliance with GDPR and UK data protection laws.
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Hosted on secure Microsoft data centres with guaranteed 99.99% uptime.
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No additional cost for essential security and compliance features.
Why Choose IT Support Guildford for Microsoft Teams Setup?
We’re your trusted local partner for Microsoft Teams Calling in Guildford and Surrey, offering:
Expert advice on selecting the right Teams phone license for your business.
Personalised onboarding and training to maximise adoption and productivity.
Competitive pricing with affordable options including Teams Essentials and full Microsoft 365 business packages.
Dedicated UK-based support to keep your business communications running smoothly.
Proven experience helping small businesses and enterprises transition to cloud-based Teams calling solutions.
Get Started with Your Cloud Phone System Today
Upgrade your business phone systems with our professional VoIP phone system. Contact our Guildford team today to discuss affordable pricing, packages, and how we can help you save money while improving your customer experience.
📞 Call us: 01483 310150
📧 Email us: hello@guildforditsupport.uk
Or complete the quick form to request a call back.
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