IT support for Guildford businesses

IT Support in Guildford That Keeps Your Team Working

Managed IT, cyber security and phones for firms across Guildford. Most fixes happen remotely, with engineers on site from the High Street to Surrey Research Park when a job needs hands on.

  • Rated 5.0 on Google reviews

    Across Guildford

  • Proactive system monitoring

    Catch faults before they spread

  • Calls answered fast

    96% within 10 seconds

  • Microsoft 365 and cloud support

    Licensing, migration and Teams

Why good IT support matters

Your IT Should Help Your Team, Not Hold It Up

When a laptop, a server or an internet line fails, work stops and clients wait. Good IT support keeps your systems patched, backed up and secure, so they stay stable as your Guildford business grows.

We monitor your devices, patch them and test your backups, so most problems are fixed before anyone notices. Your staff call one number, talk to an engineer and get back to work instead of fighting their tech.

Learn More about Guildford IT Support
A helpdesk engineer on a headset call at her desk
  • More Uptime
  • Fewer Interruptions
  • More Focus

What we look after

IT, Security and Phones for Guildford Businesses

Why choose us

Local IT Support That Picks Up the Phone

Some clients hand us their whole IT department. Others keep an in-house person and use us for the helpdesk, security and projects. Either way you get a written plan, a fixed monthly price and engineers who know Guildford, from the High Street to Slyfield.

More About Us
  • 96% of calls answered within 10 seconds in 2025
  • Proactive monitoring and monthly patching
  • 82% of issues fixed first time in 2025
  • Fixed monthly fee, everything listed
  • Remote fixes first, on-site visits across Guildford

Moving your IT to us

No Big-Bang Switchover

  1. 1. Free IT Review

    We map your devices, accounts and backups.

  2. 2. Plan and Price

    A written plan and fixed monthly price.

  3. 3. Handover

    We take over and install monitoring.

  4. 4. Support

    One number for staff, monthly reviews.

Questions we get asked

Your Questions About IT Support in Guildford

How much does managed IT support cost for a Guildford business?

You pay a fixed monthly fee, worked out per user or per device. The price depends on headcount, the systems you run and whether you add managed cyber security. We quote after a free IT review.

Do you offer on-site IT support in Guildford?

Yes. We fix most issues remotely and come on site across Guildford, Woking, Godalming and nearby villages when a job needs hands on the hardware.

How fast do you respond to IT requests?

The helpdesk is open Monday to Friday, 8am to 5pm. In 2025 we answered 96% of calls within 10 seconds, with a 30-minute average response and a 1-hour average resolution.

Is cyber security included in managed IT support?

No, it is a separate service. It adds endpoint detection, email and DNS filtering, phishing training and Cyber Essentials prep. Most clients take both.

How do we switch to you from our current IT provider?

We run the handover. We collect admin access, licences and documentation from your old provider, overlap both services for a short period if needed, and switch over with no gap in support.

Can you help my Guildford business get Cyber Essentials?

Yes. We check your devices, firewalls, user accounts and patching against the five Cyber Essentials controls, fix the gaps, then guide you through the assessment.

Still got questions?

Can't see your question here? Get in touch and an engineer will get back to you.

Reviews from our clients

Rated 5.0 on Google by Guildford Clients

  • Darcy

    Google review

    I cannot recommend Guildford IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs.

  • Vitalis

    Google review

    Luke was great help, I spoke with him over the phone regarding an issue with my Gaming PC. He came over the same day with the hardware replacements needed and got my PC working again within 30 minutes. Fantastic company!

  • Deepak

    Google review

    Guildford IT Support custom built a computer for me and I am really pleased. Their customer service is outstanding and they stand behind their product after the sale. I would not go anywhere else! If you need a new computer or service on an existing one, you won't be disappointed.

Talk to an IT company Guildford & Surrey businesses trust

Get in touch with Guildford IT Support today: Call 01483 310150, email hello@guildforditsupport.uk or send us a message.

Contact Us